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Delivery & Shipping

Delivery & Shipping

Delivery & Shipping Policy

At LuxeFloors Co., we are committed to ensuring your orders are delivered safely, promptly, and efficiently. Please review our shipping policy to understand our delivery process, timelines, and costs.

Shipping Destinations

We currently ship to:

• United Kingdom (including Northern Ireland)

• Republic of Ireland

• Europe

• United States, Canada & Mexico

• Middle East

• Asia-Pacific (APAC)

• Australia

If your location is not listed above, please contact us, and we will do our best to accommodate your request.

Estimated Delivery Times

Delivery times vary by destination and order size. As a general guide:

• UK Mainland & Ireland: 3-5 working days

• Europe: 5-7 working days

• United States, Canada & Mexico: 7-10 working days

• Middle East, APAC & Australia: 10-15 working days

Please note that these are estimated timeframes. Actual delivery times may vary due to customs clearance, local delivery networks, and unforeseen delays.

Order Processing & Tracking

1️⃣ Order Confirmation – You will receive an order confirmation email immediately upon purchase.

2️⃣ Follow-Up & Tracking – Within 24 hours, our team will provide an expected delivery date and tracking details (where available).

3️⃣ Dispatch Notification – Once your order is shipped, you will receive a confirmation email with tracking information for real-time updates.

Shipping Costs

✔ Flat-Rate Shipping for UK Mainland – £50 per order for most standard deliveries.

✔ International & Large Orders – Shipping costs are calculated at checkout based on destination, weight, and order size.

✔ Custom Shipping Quotes – For large commercial or international orders, please contact us for a tailored shipping quote.

Customs & Import Duties

For international deliveries, customs duties and import taxes may apply depending on your country’s regulations. These charges are the responsibility of the buyer, and LuxeFloors Co. is not liable for any additional fees incurred during import.

We recommend checking with your local customs office to understand potential duties before placing your order.

Need Assistance?

If you have any questions about your delivery or require support, our team is here to help.

📩 Email: hello@luxefloorsco.com

We strive to ensure your flooring arrives on time and in perfect condition. Thank you for choosing LuxeFloors Co.!

86 Horseferry Road, London

Westminster, SW1P – 15 mins from Buckingham Palace & Houses of Parliament

This five-flat development in Westminster’s prestigious SW1P postcode was a high-end project with a clear vision: timeless interiors, premium finishes, and a sense of warmth and sophistication throughout.

The developer needed a flooring partner who could deliver not just materials, but the full service—from supply to installation—with an attention to detail that matched the rest of the build. The brief called for something that would bring natural character into the space, while feeling refined and lasting.

We supplied and fitted our own line of 15mm engineered oak flooring, laid in a classic herringbone pattern with a UV-oiled finish to protect the surface and enhance the wood grain’s depth. The rustic-grade oak introduced subtle texture, with each board slightly unique—adding richness that perfectly complements the contemporary flat layout.

For staircases, we installed soft, luxury carpet sourced from Victoria Carpets, adding a warm and quiet touch to the transitions between floors.

Altogether, the result is a space that feels grounded, luxurious, and built to last—flooring that makes an impression, but never shouts.

Development Cost:

£5 million

Number of Flats:

Total Area:

320m²

Location:

Westminster, London