Delivery & Shipping
Delivery & Shipping Policy
At LuxeFloors Co., we are committed to ensuring your orders are delivered safely, promptly, and efficiently. Please review our shipping policy to understand our delivery process, timelines, and costs.
Shipping Destinations
We currently ship to:
• United Kingdom (including Northern Ireland)
• Republic of Ireland
• Europe
• United States, Canada & Mexico
• Middle East
• Asia-Pacific (APAC)
• Australia
If your location is not listed above, please contact us, and we will do our best to accommodate your request.
Estimated Delivery Times
Delivery times vary by destination and order size. As a general guide:
• UK Mainland & Ireland: 3-5 working days
• Europe: 5-7 working days
• United States, Canada & Mexico: 7-10 working days
• Middle East, APAC & Australia: 10-15 working days
Please note that these are estimated timeframes. Actual delivery times may vary due to customs clearance, local delivery networks, and unforeseen delays.
Order Processing & Tracking
1️⃣ Order Confirmation – You will receive an order confirmation email immediately upon purchase.
2️⃣ Follow-Up & Tracking – Within 24 hours, our team will provide an expected delivery date and tracking details (where available).
3️⃣ Dispatch Notification – Once your order is shipped, you will receive a confirmation email with tracking information for real-time updates.
Shipping Costs
✔ Flat-Rate Shipping for UK Mainland – £50 per order for most standard deliveries.
✔ International & Large Orders – Shipping costs are calculated at checkout based on destination, weight, and order size.
✔ Custom Shipping Quotes – For large commercial or international orders, please contact us for a tailored shipping quote.
Customs & Import Duties
For international deliveries, customs duties and import taxes may apply depending on your country’s regulations. These charges are the responsibility of the buyer, and LuxeFloors Co. is not liable for any additional fees incurred during import.
We recommend checking with your local customs office to understand potential duties before placing your order.
Need Assistance?
If you have any questions about your delivery or require support, our team is here to help.
📩 Email: hello@luxefloorsco.com
We strive to ensure your flooring arrives on time and in perfect condition. Thank you for choosing LuxeFloors Co.!